Refund policy

Refund Policy

At Everdries, customer satisfaction is our priority. We offer a straightforward refund policy to ensure your peace of mind when shopping with us.

Refund Eligibility

You may request a refund within 30 days of your purchase date. To be eligible for a refund, items must be unused and in their original condition with all original packaging and tags intact.

Refund Process

To initiate a refund, contact us at everdriesshop@gmail.com with your order number and reason for the return. We will provide instructions for returning your item. Once we receive and inspect your return, refunds will be processed within 5-7 business days to your original payment method.

Shipping Costs

Original shipping costs are non-refundable. Return shipping costs are the responsibility of the customer unless the return is due to an error on our part or a defective product.

Refund Exceptions

The following items are not eligible for refund: clearance or final sale items (marked at checkout), items that show signs of use or damage beyond normal wear, items without original tags or packaging, and custom or personalized items. Sale items may be returned for store credit instead of a full refund.

Defective Products

If you receive a defective or damaged product, please contact us at everdriesshop@gmail.com with photographic evidence within 7 days of delivery. We will arrange a replacement or full refund at no cost to you.

Non-Refundable Items

Digital products, downloadable content, and items clearly marked as final sale cannot be refunded.